.support-heading{align-items:flex-end}.support-workspace-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(310px,.8fr);gap:20px}.support-create-card,.support-history-card,.support-ticket-detail,.support-admin-panel,.support-queue{padding:22px}.support-ticket-form,.support-reply-form{display:grid;gap:14px}.support-ticket-form label,.support-reply-form label,.support-queue-filters label{display:grid;gap:6px;color:var(--admin-text);font-size:.78rem;font-weight:800}.support-ticket-form input,.support-ticket-form select,.support-ticket-form textarea,.support-reply-form textarea,.support-queue-filters select{width:100%;border:1px solid var(--admin-border);border-radius:9px;padding:10px 11px;color:var(--admin-text);background:var(--admin-surface);font:inherit}.support-ticket-form textarea,.support-reply-form textarea{resize:vertical}.support-ticket-form small{color:var(--admin-muted);font-weight:600}.support-ticket-form .form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.support-ticket-form .button,.support-reply-form .button{justify-self:start}.support-honeypot{position:absolute!important;left:-10000px!important}.support-ticket-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 0;border-bottom:1px solid var(--admin-border);color:var(--admin-text);text-decoration:none}.support-ticket-row:last-child{border:0}.support-ticket-row strong,.support-ticket-row small{display:block}.support-ticket-row strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-ticket-row small{margin-top:4px;color:var(--admin-muted);font-size:.68rem}.support-status,.support-priority{display:inline-flex;width:max-content;padding:5px 8px;border-radius:999px;font-size:.64rem;font-weight:850;line-height:1;text-transform:uppercase}.support-status{color:#37606d;background:#e9f1f3}.status-open{color:#11606f;background:#dff4f7}.status-under_review{color:#6d5711;background:#fff0bd}.status-in_progress{color:#245e96;background:#e1effc}.status-on_hold{color:#765313;background:#f8e7c8}.status-resolved,.status-closed{color:#176251;background:#e1f4ed}.status-cancelled{color:#6d7478;background:#eceff0}.support-ticket-meta{display:flex;flex-wrap:wrap;gap:20px;margin:0 0 22px;padding:14px;border-radius:10px;background:var(--admin-surface-soft)}.support-ticket-meta dt{color:var(--admin-muted);font-size:.64rem;font-weight:800;text-transform:uppercase}.support-ticket-meta dd{margin:3px 0 0;font-size:.78rem;font-weight:800}.support-thread{display:grid;gap:12px;margin:20px 0}.support-message{max-width:86%;padding:14px 16px;border:1px solid var(--admin-border);border-radius:12px;background:var(--admin-surface-soft)}.support-message--admin{margin-left:auto;border-color:color-mix(in srgb,var(--admin-accent) 35%,var(--admin-border));background:color-mix(in srgb,var(--admin-accent) 8%,var(--admin-surface))}.support-message--system{max-width:100%;background:transparent;text-align:center}.support-message--internal{margin-left:auto;border-style:dashed;border-color:#b78b3c;background:#fff8df}.support-message header{display:flex;justify-content:space-between;gap:14px}.support-message header strong{font-size:.75rem}.support-message time{color:var(--admin-muted);font-size:.65rem}.support-message p{margin:8px 0 0;color:var(--admin-text);font-size:.82rem;line-height:1.55}.support-reply-form{padding-top:18px;border-top:1px solid var(--admin-border)}.support-cancel-form{margin-top:12px}.support-admin-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;align-items:start;gap:20px}.support-admin-panel{position:sticky;top:85px}.support-internal-choice{display:flex!important;align-items:flex-start;gap:8px;padding:11px;border:1px dashed var(--admin-border);border-radius:8px;background:var(--admin-surface-soft)}.support-internal-choice input{width:auto;min-height:auto;margin-top:2px}.support-queue-filters{display:flex;align-items:end;gap:12px;margin-bottom:18px;padding:16px}.support-queue-filters label{min-width:190px}.support-queue-row{display:grid;grid-template-columns:72px minmax(220px,1fr) 170px 110px;align-items:center;gap:14px;padding:15px 0;border-bottom:1px solid var(--admin-border);color:var(--admin-text);text-decoration:none}.support-queue-row:last-child{border:0}.support-queue-copy strong,.support-queue-copy small,.support-queue-row>span:nth-child(3) small,.support-queue-row time{display:block}.support-queue-copy small,.support-queue-row>span:nth-child(3) small,.support-queue-row time{margin-top:4px;color:var(--admin-muted);font-size:.67rem}.support-priority{justify-content:center;color:#53636a;background:#edf1f2}.priority-high{color:#8a4d16;background:#fbe9d6}.priority-urgent{color:#9a2028;background:#fde4e6}@media(max-width:950px){.support-workspace-grid,.support-admin-layout{grid-template-columns:1fr}.support-admin-panel{position:static}.support-queue-row{grid-template-columns:70px 1fr auto}.support-queue-row>span:nth-child(3){grid-column:2}.support-queue-row>.support-status{grid-column:3;grid-row:1}}@media(max-width:650px){.support-ticket-form .form-grid{grid-template-columns:1fr}.support-queue-filters{align-items:stretch;flex-direction:column}.support-queue-filters label{min-width:0}.support-queue-row{grid-template-columns:1fr}.support-queue-row>span:nth-child(3),.support-queue-row>.support-status{grid-column:auto;grid-row:auto}.support-message{max-width:100%}.support-heading{align-items:flex-start}}
:root{--admin-bg:#f3f7f7;--admin-surface:#fff;--admin-surface-soft:#f7faf9;--admin-text:#17343c;--admin-muted:#60747a;--admin-border:#c8d8dc;--admin-accent:#168b89;--admin-accent-strong:#0e7474;--admin-shadow:0 12px 32px rgba(18,51,59,.07)}